Business Services Administrator Apprentice

Operations

Manage monthly contracts of business services – e.g. pest control, sanitary bins, secure document disposal, cleaners and utilities Ensure all building insurance, safety and maintenance documentation is up to date, is correctly stored & archived Maintain register of all subscriptions & contracts held Review and order consumables (coffee, milk, drinks, fruit) Take responsibility for ensuring fruit is distributed throughout the building, taking a pro-active approach to keeping the coffee machine and drinks fridges fully stocked Review & order various supplies that the business requires Administrate changes in-line with ISO 27001 requirements put forward by the IT team Coordinating facilities and maintain company carbon off-setting Work with the IT and Environmental team to instill a recycling culture. Maintain and stock the creative cutting room & printing facilities Assisting the Head of Studio with co-ordinating the relevant people to undertake wider business needs such as planning and organising of builders and maintenance

Health, Safety and Wellbeing

Complete a daily health, safety and well-being walk around of the building checking everything is safe, free from hazards, and in working order; including fire exits, trip hazards, working door handles, hand dryers, light bulbs, coffee machine, etc. Monitor the cleanliness of the building and kitchen facilities, identifying needs, feeding back any issues to the relevant person including further cleaning opportunities, actively cleaning and tidying when required Keep all cupboards organised, stocked, tidy and safe Support relevant people where necessary with updating and enacting policies & procedures for Drummond Central Monitor adherence to health & safety / COSSH / fire safety Monitor and maintain internal data bases for accident and incident reporting and safeguarding logs Book in annual works to be carried out – e.g. PAT testing, air-con servicing, fire alarm servicing, intruder alarm servicing Adding value to DC, making it a welcoming and supportive place to work

Client Experience

Take ownership for client and visitor experiences, ensuring communal and client areas are tidy, prepared, and fully stocked Play an active and involved customer services role with clients, including meeting and greeting, and preparing drinks where required Maintain, tidy, and re-stock meeting rooms, client areas, and all communal areas On a daily basis, ensure meeting room tech is in place, set up and in working order Be on hand to help tidy up meeting rooms following client meetings Maintaining a schedule for parking Attend agency and industry entertainment events, sometimes outside of core working hours. Are a positive representative of Drummond Central at all times

General Admin

Book travel and accommodation for various members of the team Maintain and order office supplies including stationery Organising food, refreshments, and beverage for meetings when required Assisting with commercial administration Review operational and supply chain performance Assist with employee inductions and onboarding experience Liaise with each department to understand their weekly, monthly needs and where support can be provided Maintain records in the company storage facility Populate employee calendars with key events Work closely with the Central operations team Assist with maintenance of external storage unit when required Manage DC email inbox for queries and applications Ad hoc tasks as and when required

Training:

Training will take place in the workplace, no travelling will be required. Webinars with the apprenticeship training provider will take place every 2 weeks.

Training Outcome:

Apprenticeships can progress into a Business Administrator role.

Employer Description:
We are a creative agency, whether developing strategies, building brands, creating big ideas or delivering assets, our multi-talented team tackle every project in the same way — with confidence, enthusiasm, and a fighting spirit.

Working Hours :
Monday to Friday, 9.00am to 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness