IT Apprentice

Responding to helpdesk requests, logging calls and tracking issues Diagnosing and resolving IT issues, both remotely and in person Providing first-line support to users for hardware and software problems Escalating issues to more experienced technicians when necessary Assisting with hardware installations, upgrades and repairs Maintaining and troubleshooting computer systems, networks and related equipment Installing, configuring and updating software applications

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average

Employer Description:
Beck Greener is a specialist European firm of patent, trademark and design attorneys based in London, UK and Alicante, Spain. Think of us as your home for intellectual property (IP) across the UK, Europe and beyond.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working