IT Service Apprentice

The apprentice will contribute to day to day operations, assist with technical support, and participate in cross-functional projects, all while developing a deep understanding of systems, processes, and organisational values.

Training:

This includes one day, attending meetings, updating apprenticeship journals and working on apprenticeship assignments. The apprentice will complete their mandatory study time, amounting to 6 hours of off-the-job training per week.

Training Outcome:

An apprentice can apply for IT roles after completion of the successful apprenticeship programme. 

Employer Description:
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

Working Hours :
35 hours per week (Monday to Friday, 8 am - 4 pm). The weekly schedule will be agreed with line manager in advance.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Non judgemental