Apprentice Service Delivery Coordinator

Spirit Health is looking for a passionate and motivated Apprentice to join our Service Delivery team within Medicines Optimisation division. This is a brilliant opportunity to learn new skills, gain hands-on experience, and make a real difference in people’s lives – all while being supported every step of the way.

This role focuses on the power of genuine connections via telephone to deliver a brilliant, customer focused service to plan and co-ordinate the delivery of implementation programs, nationally.

Duties will include:

You will conduct outward bound calls to GP practices to encourage service uptake, arrange meetings and managing implementer schedules You’ll also support with executing mail merges and full-service coordination You'll support service delivery to ensure smooth operations and outstanding customer service The aim is to ensure smooth delivery and meet demand and contractual obligations

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Training Outcome:
Potential full time employment for the right candidate

Employer Description:
Spirit Health Group is committed to simplifying healthcare, improving patients’ lives, and providing the best value for healthcare providers. We are passionate about providing innovative solutions that bridge gaps in healthcare, empower patients, and drive positive change. Our commitment goes beyond quick fixes - we’re all about building long-term partnerships with the NHS and global allies to create real, lasting impact. We take the time to deeply understand the challenges on the frontline and craft solutions that not only work but stick. While we started with medicines optimisation, we’ve grown into a dynamic, multi-faceted team supporting patients and healthcare systems across the globe through innovative digital health technology, GP practices, educational services, and our online pharmacy. Our people are pivotal in: • Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices. • Implementing medicines optimisation and prescribing programmes, brilliantly. • Building innovative digital remote monitoring solutions for people with long-term health conditions. • Providing patients with high-quality education services. • Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Microsoft Office