Employer Services Apprentice

You will provide administration support for the Employer Services team including supporting employers and external partners. You will also support students on remote e-learning programmes ensuring that a high standard of customer satisfaction is maintained at all times.  You will also support the organisation of key employer events at the College. 
 
Main duties:

Remote e-learning and commercial courses:

Process enrolment paperwork and registration forms Record achievements and distribute certificates Complete programme reviews with students                 

Partners:

Process new enrolments and complete quality checks for accuracy Support the Bursary claims process, liaising with partners and students as necessary Monitor progress of students and track timely achievement and destinations 

Employer engagement:

Maintain the employer ‘hotline’ and enquiry emails  Assist with marketing campaigns and update the database  Assist with events including awards, career fairs and networking  Assist with queries and preparation of reports 

Personal development:

To undertake staff development and attend staff meetings as required and requested  To undertake continuous professional development To complete the Level 3 Business Administrator Apprenticeship in a timely manner and to a high standard

Additional duties:

To meet the individual needs of all customers   To positively promote the college at events as required  To promote and safeguard the welfare of young people and vulnerable adults at the college  To accept flexible redeployment and reallocation of duties commensurate with the level of the post  To maintain confidentiality of all information with the department 

Training:
Business Administration Level 3 Fortnightly attendance at Riverside College, Widnes

Training Outcome:
The apprentice will be able to apply for roles internally within the college

Employer Description:
Riverside College is a further education college based over two sites in Widnes, Cheshire, England. This is a great opportunity to work in a College rated as 'Outstanding' by Ofsted.

Working Hours :
8.30am - 5.00pm, Monday to Thursday. 8.30am - 2.00pm, Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,High level of accuracy,Flexible approach,Customer focused,Logical approach,Proactive problem solver,Able to use spreadsheets,Able to use databases