Business Administrator Apprentice

To support the Account's Administrator with credit control and purchase ledger admin work. Recieving and processing customer orders, ensuring all information is accurate and complete, and liaising with teams to confirm product availability and delivery schedules.  Being point of contact with the suppliers for invoicing queries.  Track order progress, ensuring timely and accurate deliveries and maintaining order and delivery schedules in the internal system, updating customer on order status as needed.  Assisting with quoting, preparing sales proposals, and responding to customer inquiries and generating sales reports, including sale forecasts, order volumes, and delivery timelines. Coordinating between the sales and manufacturing departments to ensure that product specifications are met. Serving as point of contact for customers regarding order status, product availability, and delivery schedules, addressing customer complaints or issues with orders and resolve them in a timely and professional manner. Ensuring customers are informed of any potential delays or issues related to their orders. Maintaining up-to-date records of all sales transactions, orders, and communications with customers, generating regular reports for management, providing insights into sales performance, product inventory, and delivery metrics. Ensuring all sales documentation (quotes, orders, invoices) is filed and easily accessible.

Training:

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administrator Apprenticeship Standard qualification. 

Training Outcome:

After completing the apprenticeship, you can look at progressing into a range of different areas depending which area within the business is of interest.

Employer Description:
At Harlow Timber Kidderminster we supply a variety of sectors including construction companies, merchants, garden buildings, stable manufacturers, joinery companies, fencing and landscaping contractors as well as packing case and pallet companies. With additional capabilities of our sawmill, we can offer a variety of bespoke products to fulfil our customer's needs all from one source.

Working Hours :
Monday - Friday, 08:00 till 17:00, with a 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Professional