IT Apprenticeship

Responding to helpdesk requests remotely and providing timely technical support Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved Performing hardware and software repairs in their well-equipped workshop facility Assisting with the installation of hardware and software, ensuring seamless integration and functionality Carrying out network documentation and reporting to maintain accurate records Assisting with sourcing IT equipment and software to support ongoing projects Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed

Training:
IT Solutions Technician Level 3 Apprenticeship Standard Online training with Baltic Apprenticeships fully qualified trainers 

Training Outcome:
Potential for a full time job role upon completion

Employer Description:
Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment. Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills