Café Assistant Apprentice

Key Responsibilities:

Greet and serve customers in a friendly and professional manner Take customer orders and handle payments accurately Prepare and serve hot and cold drinks, including barista-style coffee Serve foods at the counter such as cakes, bread and pastries Keep the café clean and tidy, including clearing tables, sweeping and mopping floors and washing up if required Restock supplies and ensure displays are attractive and well-maintained Follow food hygiene and safety regulations, ensuring accurate records are kept Support the team during busy periods and handle additional duties as required Participate in training and development activities as required

Training:

Training Provider:

Bromley College of Further and Higher Education

On programme training:

Level 2 Customer Service Practitioner Apprenticeship Standard Level 1 Functional Skills in maths and English Institute of Apprenticeship Certificate

End-Point Assessment (EPA)

Apprentice Showcase Practical Observation Professional Discussion

Training Outcome:
Once the apprenticeship is completed we would expect the candidate to become a full time member of staff and to help train other new employees and to hopefully progress to become a team leader.

Employer Description:
We are a small, independent café in Orpington, serving the local community with breakfast and lunch to eat in or take away. We pride ourselves on fantastic food and customer service.

Working Hours :
We would aim to provide the candidate with regular weekday shifts between the hours of 7.00am - 4.00pm. They would also be expected to work 2-3 Saturdays per month between the hours of 7.00am - 3.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good command of English,Accuracy,Trustworthy,punctual,Reliability,Hygienic,Enthusiastic,Flexibility/adaptability