Apprentice Optical Assistant

Customers and patients are at the heart of our business, and we are committed to providing exceptional care to them.

Your duties in this role will be varied and include:

Welcoming customers into store Booking in eye tests Pre-screening patients Providing style advice Measuring frames Taking phone calls

This is a fantastic and unique opportunity to embark on a journey towards a great career.

Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.

Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.

It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as its perfect for those who love to make a real difference in other people's lives.



Training:
Level 3 Optical Assistant Apprenticeship Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications

Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible

You could go on to acquire higher-level optical qualifications such as:

Ophthalmic Dispensing- Become a qualified Dispensing Optician. Contact lens Optician - fit contact lenses Low vision specialist - helps people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non Optical aids such as bump-ons Optometry courses - carry out full eye examinations and issue prescriptions Clinical representative- visiting practices introducing new frame ranges and ophthalmic lenses In-practice trainer - You could use your knowledge to train others

Other non-clinical roles:

Practice Management- you could complete a management course Practice ownership- you could go into business yourself, partnership or franchise

Employer Description:
Customers and patients are at the heart of our business, and we are committed to providing exceptional care to them. We want to be the first choice for their health and beauty needs. We also offer innovative 'only at Boots' exclusive brands such as No7, a leading UK skincare brand, Soap and Glory and Liz Earle, all delivered with the great value our customers love.

Working Hours :
7.5 hours per day 5 days a week. Day off varies according to business needs. Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Team working,Initiative


  • Location: 20 TALISMAN SQUARE KENILWORTH CV8 1JB
  • Type: Permanent
  • Recruiter: TRAINING 2000 LIMITED
  • Posted: 27-Mar-2025
  • Posted on: findapprenticeship.service.gov.uk