Customer Service Apprenticeship

Stock control & replenishment Checking in goods (some heavy lifting) Keeping the shop & storage areas clean, tidy & orderly Learning sales skills. Serving & assisting with our products Processing orders Answering customer enquiries Giving information and helping to solve problems Computer skills to book appointments, ordering goods Posting on social media to advertise our business

Training:
Customer Service Specialist Level 3 Apprenticeship Standard

Training Outcome:
Full time role position avaliable after completion of apprenticeship

Employer Description:
Passionate about creating stunning interiors, established in 1920, Alf Onnie are a supplier of made to measure curtains and blinds. Based in London’s East Ham, we bring a wealth of experience in bespoke fitting, installation and exceptional personal service.

Working Hours :
Shop opening hours: 9.00am – 5.30pm Monday – Saturday You will be expected to work for 5 days per week including a Saturday. 1 hour Lunch Break per day.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working