Parts Retail Apprentice

Responsible for picking and packing parts and ensuring their prompt dispatch to our customers Receive telephone and face-to-face parts sales enquiries, supporting customers and workshop staff with parts identification Customer liaison and support Assisting with the unloading of deliveries Stock taking duties Using a computerised stock control system Other general duties to ensure smooth operation (housekeeping)

Training:

Level 2 Trade Supplier Apprenticeship Standard

Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required

14-month Apprenticeship Programme including End Point Assessment

Attend the CLAAS Academy in Saxham, Bury St Edmunds for block release training 4 x 1-week blocks, plus monthly virtual classroom sessions

Training Outcome:
By completing this apprenticeship you will have gained the knowledge and skills to be part of the CLAAS MANNS team. Dependant on performance could be offered the opportunity to continue on a career path within CLAAS where you will have lots of future potential to further progress within the company

Employer Description:
MANNS is part of the CLAAS global agricultural machinery business, and we sell and service a comprehensive range of high- quality harvesting equipment and tractors. The CLAAS name has always been recognised for providing excellent and efficient service and machinery, which is the ethos we uphold here at MANNS.

Working Hours :
Hours of Work Working hours are 37.5 per week for example: Monday - Friday between 8.00am and 5.00pm. Please note, if over 18 years old during our peak seasonal periods you must be prepared to work on a rota that will include evenings and weekend.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience