Customer Service Level 2 Apprentice - On-site Communications - Northampton

Listen attentively to client requests and needs and make relevant recommendations Provide written quotations Contact new and existing customers in line with company sales strategy Record calls, emails and set follow up tasks using the company’s CRM system Inputting new customer details and raising/sending invoices Dealing with existing customer enquiries and ensuring their needs are met Develop and maintain sales pipeline

Training:

The role is supported by 20% off the job training and the qualification supporting this role is the apprenticeship Customer Service Level 2 standard. This is all undertaken in the office. 

Training Outcome:

After training there could be an opportunity to progress to a Customer Account Management role.

Employer Description:
Pager Call Systems was founded in 2008 and is based in Northampton, with excellent transport links and free car parking. Our company supplies a comprehensive range of on-site communication systems to wide range of industries throughout the UK and Europe. These include restaurants, hospitals, leisure venues, hotels, offices, and major retailers. At Pager Call Systems we are proud of our high level of customer service, and we understand that great products are just part of the solution. We believe that attentiveness to our customers and high quality after sales service is crucial in separating us from our competition.

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Proficient in Microsoft Office,Keen to learn,Customer focused attitude