Reporting Analyst Apprentice

Working with the Customer Insights Analyst, your role will contribute to Grosvenor's understanding of its tenants. Helping the business understand: who its customers are, the sentiment of its occupier, and the performance of its tenants. A key part of your role will be improving the accuracy and accessibility of our data by creating and monitoring existing dashboards for internal and external stakeholders. The role will enable you to work with raw data through to insight. Helping you to develop confidence with handling data, building dashboards, writing reports, and presenting.

Key Responsibilities:

To identify data that is incomplete or has been input inaccurately by tenants To create new and enhance existing dashboards to visualise data sets To aid the creation of regular reporting for the London Estate and Operations teams To support the delivery of internal and external insight presentations and ad hoc internal reporting To manage trials of innovative technology that will support business insights To support the implementation and analytics of our customer surveys To help the business deepen its understanding of who the customer is, and how we can improve the tenant experience Most learning will be 'on the job' through day-to-day responsibilities of the role and the remainder will be through independent learning, coursework and projects led by the apprenticeship training provider

Training:
Data Technician Apprenticeship Level 3 including Functional Skills in maths and English

Training Outcome:
Fixed term contract, following apprenticeship the individual can apply for roles within Grosvenor

Employer Description:
Grosvenor is an international organisation whose activities span urban property, food and agtech, rural estate management and support for philanthropic initiatives.

Working Hours :
Monday - Friday, 09:00 - 17:30

Skills:
Team Working,Organisation Skills