IT Apprenticeship

Learn and Develop: Gain valuable IT skills through hands-on experience and training as part of your apprenticeship program. Apprenticeship Training: Complete coursework and assignments required by your apprenticeship provider 1st Line IT Support: Assist staff and students at your assigned academy sites with their IT needs Helpdesk Support: Provide remote IT support to users contacting our helpdesk, ensuring all issues are logged and addressed promptly Equipment Maintenance: Perform regular maintenance, set up new machines, swap faulty devices, and repair or organize repairs for IT equipment Issue Escalation: Escalate complex IT issues to appropriate colleagues. Smooth Operations: Ensure the smooth running of all computer equipment within the Trust and respond to urgent IT issues Audio-Visual Support: Assist with school audio-visual systems and solve projector, interactive TV, and whiteboard issues, including support during school events Project Roll-Out: Support IT project implementations across the Trust and partner schools

Training:

Your training will be delivered online via a SMART classroom, every 6-8 weeks in 2 day blocks. 

Training Outcome:

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

Employer Description:
Meridian Trust are a leading educational trust that manages a network of academies, providing high-quality education to thousands of students. Their commitment to integrating advanced technology into the learning environment ensures that their students and staff have access to the best resources.

Working Hours :
Monday to Friday, 37 hours per week. Shifts tbc.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills