IT Apprenticeship

Providing IT support to both internal teams and external clients. Troubleshooting technical issues across various software and hardware platforms. Assisting with system maintenance, updates, and installations. Learning about networking, cybersecurity, and cloud-based services. Working as part of a dedicated IT support team to ensure smooth daily operations. Engaging with customers to provide high-quality technical support.

Training:
L3 Information communications technician Apprenticeship Standard

Training Outcome:

Possible full-time position within the business and progression to Level 4. 

Employer Description:
Unilink Software is an award-winning company providing innovative software solutions for the criminal justice sector. Their work makes a real difference, improving efficiency and security in prisons, probation, and law enforcement. With a supportive and flexible working environment, Unilink Software is the perfect place to start your IT career.

Working Hours :
Monday to Friday, shifts TBC.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working