Apprentice Administration Assistant
To assist with the efficient operation of all functions associated with the document management system – scanning, indexing, storage, disposal and dispatch of documents.
To assist in the secure opening of post.
To prepare and batch all incoming Revenues and Benefits correspondence in preparation for scanning and indexing.
To record and return all original documents to their owners.
To refer any suspect documents to the Corporate Fraud Team.
To collect and distribute mail and dispatch documents, bills, notifications and statements etc. produced daily.
To assist with any other clerical duties when necessary, including creditors and postal remittances.
Ensure that all procedures are carried out and information given to the public is in accordance with current legislation, regulations and council policy, with particular emphasis on customer care.
Actively contribute towards the requirements, standards and targets laid down by the Corporate Plan and the Service Business Plan.
To ensure that any matters restricting the quality of service provided are reported to Senior OfficersTo ensure that information is secure at all times.
Ensure compliance with Health & Safety policies and Data Protection and Freedom of Information Act principles
To fulfil upon request any task reasonably requested of him / her and falling within the range of his / her expertise
Training Outcome:
There is the opportunity to join the Council on a permanent contract and progress within the Revenues and Benefits service.
Employer Description:
We are a local government employer who supports the local community.
Working Hours :
Monday to Friday. Flexible working arrangements.
Skills:
Communication skills,IT skills,Administrative skills,Team working