Apprentice Van Driver

Collections

Collect daily route and special instructions Ensure that you have any mail that requires returning to customers prepared for delivery that day Ensure collections are done within the agreed window time. Highlight any collections that are going to be late and the reason for the delay to the Van Fleet Team. Replenish all trays collected one for one Ensure that the Collection E Docket is completed accurately, correctly and that it is signed by the customer Ensure that the trays are stacked within the van in an organised manner Deliver all collected post to the Sortation Centre immediately once collections are  completed To have a flexible approach to work in order to fit the fast paced changing working environment at Whistl

Customer Service:

Provide all customers of Whistl with an outstanding level of service at all times Any queries or information gained from the customer at the point of the collection to be passed on to the Van Fleet Team to be actioned Provide customers with support and information in the preparation of the mail Maintain a professional manner whilst on site at collection points and at depot

Vans:

Keep your vehicle clean and tidy and at all times Always ensure that your vehicle is kept topped up with fuel and oil and is fully compliant according to company policy Perform general vehicle maintenance and report and defects to the Transport Manager Ensure that your vehicle is kept in a safe location, locked and with nothing valuable left in the vehicle over night

Key skills:

Knowledge of the local area and road networks Able to work to strict deadlines Must be flexible and be able to work alone Be able to communicate at all levels

Experience:

Experience of working with the public Previous experience of courier work would be an advantage but not essential

Essential:

Must have no more than 3 points on driving licence

Training:
Training will be given on the job and by one to one coaching on Teams

Training Outcome:
Could progress to HGV Driver or Transport office roles

Employer Description:
We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.

Working Hours :
Mon - Fri, 12.00pm -7.00pm approx. Occasional Saturdays may be required. A flexible approach to hours would be preferable.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness