People and Culture HR (Human Resources) Apprentice
You will provide administrative support as part of the People & Culture team, ensuring the department runs efficiently. You will deliver exceptional coordination, working on multiple projects at once, from onboarding a new employee to scheduling training for existing employees. Possessing a high degree of professionalism and discretion, you will represent both our company policies and the needs of our employees. Prior knowledge of HR legislation and policies is desirable.
Key responsibilities:
Be an ambassador of Apprentices on behalf of the People team and MAB. Deliver an excellent administrative service to all colleagues. Manage the MABlife mailbox, answering queries within the agreed timeframes. Complete all administration tasks associated with new starters, leavers and updating relevant spreadsheets. Update and circulate department organisation charts. Become a super user of our HR system (IRIS) to navigate processes, escalate issues, raise support desk tickets and effectively report data for the management pack. Support project work as part of the People Strategy. Maintaining and updating personnel records. Support with administration processing family leave requests (e.g. maternity leave, paternity leave, shared parental leave) and flexible working requests. Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality.The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company, to meet the overall business objectives.
About You
The skills, behaviours, and values required:
Training:
As a Level 3 HR Support apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 HR Support apprenticeship standard. You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 6 hours a week of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:
Progression to a permanent position upon completion of the apprenticeship for the right applicant.
Employer Description:
Mortgage Advice Bureau. It all started with mortgages. Helping people own their first home, dream home, or save money in their current home. Supporting advisers with growing their businesses. And being there for our MAB family and the goals they have. We’ve grown to become one of the UK’s largest mortgage advice brands. Something we never take for granted, but our trophy cabinet does look nice. We are MAB. Hello! We’re a friendly, fun and knowledgeable bunch, who care about making a difference. With all life’s twists and turns, we believe it’s the connections we make and the opportunities we take that really matter. Right now, we’re focussed on being an amazing place to work, and providing an outstanding experience for our customers – by transforming the industry with the best mortgage journey and cementing our place as leaders in the sector.
Working Hours :
Monday to Friday - Times to be discussed at interview. Hybrid working is available – three days in the office and the rest from home.
Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Integrity and professionalism