People Coordinator Apprentice (SSAFA, the Armed Forces charity)

As a People Coordinator, you will rotate through three core functions in the People team —Operations, Learning and Development, and Employee Relations and Engagement—developing a broad understanding of HR practices and contributing to meaningful work that supports our people and culture.

Operations Function

Respond to day-to-day HR queries and provide first-line support to employees and managers. Maintain accurate employee records using HR systems (e.g. Natural HR). Support recruitment and onboarding processes, including drafting contracts and offer letters. Assist with monthly compliance and data management activities.

Learning and Development Function

Learn the learning and development cycle Coordinate internal and external training sessions. Support the administration of the Learning Management System (Litmos). Promote learning opportunities and contribute to evaluation and feedback processes.

Employee Relations and Engagement Function

Support the delivery of wellbeing and engagement initiatives. Assist with the administration of employee relations casework and policy updates. Help maintain and update internal HR resources and the Employee Handbook.

Training Outcome:

This apprenticeship will provide the foundation knowledge and experience to enable progression into a People Officer role within the People team, or a sideways move into the Volunteer Experience team, subject to a vacancy being available.

Employer Description:
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Working Hours :
Monday to Friday 0900 - 17.30 Central Office (with flexibility to work remotely)

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Verbal reasoning skills,Able to meet tight deadlines,Collaboration skills,Proficient in Microsoft Office,Outlook,Quick to learn new systems,Willingness to learn,Curiosity,Professionalism,Integrity,Adaptability and resilience