Trade Apprentice - Electrician

To learn the skills of the relevant trade and to attend college, as required, whilst also gathering the required evidence in a timely manner to achieve the trade qualification.
Report any repairs, maintenance, health and safety hazards, customer enquiries, breaches of tenancy, safeguarding or vulnerability that are identified during day-to-day activities.
Work in accordance with all relevant Policies, Procedures and Legislation.
Effectively communicate in a customer care environment including introducing yourself to customers, explaining your role and ensuring satisfaction upon completion of service delivery. To develop and maintain good working relationships with tenants, leaseholders, residents, and service users to actively promote the provision of high-quality services.
Complete any required written or electronic documentation and records including time monitoring to enable the accurate calculation of costs, salary, and property information.
Utilise personal communication and protection equipment effectively and responsibly including the Company’s Vehicle Tracking and Communication system.
Assist in carrying out all types of repairs and maintenance work in a multi-skilled environment allied to the relevant trade discipline in both tenanted and void properties.
Attend repairs and maintenance appointments on time and complete works on the first occasion, in one visit and within target times.
Responsibility for the safe use, security and condition of the Authority’s tools, equipment, materials, and fleet vehicles.
Minimise disruption, mess and dust to the customer’s home and possessions and leave in a clean and tidy condition using cleaning materials and equipment as necessary.
Removal or make arrangements for the removal of waste/debris on a daily basis and upon the
completion of any works.
To be flexible and complete all reasonable requests considered commensurate with the role.

Training:

This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Construction Campus (NG17). This attendance is required during term time only.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Training Outcome:

Further career progression would be considered for the right candidate.

Employer Description:
As one of the largest employers in the area we offer a wide range of services across the district including housing repairs, parks and green spaces, neighbourhood wardens, environmental health, planning and customer services to name just a few. We are located near to the M1 and most of our sites are on a bus route or are within walking distance of a train station.

Working Hours :
08:30 – 17:00 Monday to Friday Flexible hours working system is in place (with lunch break not paid).

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Work to deadlines,Time management