Marketing & Communications Manager
Title: Marketing & Communications Manager
Location: Bahrain
Package: up to 1,650 BHD per month, plus benefits
I'm currently supporting an award winning hospitality group, in Bahrain, who have successfully opened & launched a number of F&B concepts across the Kingdom. Due to their very exciting period of growth, they are now acticely looking to on-board an experienced Marketing & Communications Manager who can drive & grow the group's digital & social footprint.
Ideally we're looking for those who have an extensive background in growing & establish both a digital & social presence for premium, high-end, fine dining hospitality groups within the GCC.
You'll be working closely with the COO to ensure that all digital marketing/social campaigns (including web, SEO/CRM etc.) are uniform, and aligned with brand ethos.
Prior GCC experience is mandatory, and ideally we're looking for those who come from a high-end/premium independent/standalone F&B background.
Responsibilities:
Reports to the COO and has two direct reports ie Marketing Specialist, Digital Presence Supervisor, Graphic Designer.Responsible for managing the company’s marketing strategy across all digital platforms (web, social and mobile) to achieve business goals.Manages the digital marketing work streams from conception to execution, results delivery and reporting.Delivers best in class customer engagement and a healthy return on investment (audience engagement and sales).Leverages strong management skills to regulate content production, research, analysis as well as delivering an outstanding online customer experience.Responsible for translating marketing plans into online activities and builds engagement with consumers both existing and potential.Feeds back campaign effectiveness to COO to help build continuous improvement.Responsible for delivering the online KPI’s for building brand loyalty and awareness, as well as delivering commercial sales benefits.Being an active participant to the Brands P&L.An understanding of Adobe Suite or similar software, which they can demonstrate during the interview process.Strong ability to produce budgets for the Marketing department and ROI forecast models.Understands how to establish measurable goals and produce reports with a strong knowledge of Google Analytics and other Marketing software.Can demonstrate the ability to delegate tasks effectively and exhibit leadership qualities.
What you'll need:
Min 7+ years work experience in Marketing preferably within F&B;3-5 years minimum experience in managing CRM & Digital campaigns in an F&B environment.Data management and assimilation.Budget & planning management Qualifications.Excellent academic background with BS degree in Management or a Master's Degree in Marketing.Expert understanding of Customer relationship management, data analysis and shopper habits and trends.Customer loyalty programmes and building brand loyalty through low-cost high value campaigns.Expert understanding of digital platforms and their best practice utilization for customer-driven campaigns.Expert skills on delivering results for multiple stakeholders.