IT Support Engineer Apprentice

Preparing IT areas and performing daily hardware checks Maintaining IT consumables and asset registers Providing technical support and resolving IT issues Assisting with presentations and equipment setup Managing user accounts and password resets Supporting reprographics and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premises and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

This apprenticeship offers a pathway to a long-term career in IT within the education sector. Successful candidates may progress into permanent IT support roles or further technical training, with opportunities to work across multiple schools and develop specialist expertise.

Employer Description:
Thrive Co-operative Learning Trust is a forward-thinking educational organisation committed to safeguarding and promoting the welfare of children and young people. Operating across multiple schools, Thrive provides a supportive and inclusive environment where staff are encouraged to grow professionally and contribute meaningfully to the success of the Trust.

Working Hours :
Days and shifts to be confirmed.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills