Revenue Analyst Apprentice

•           Work closely with the Key Account Manager for USPS to make sure that all shipping labels are captured and recorded correctly for revenue and cost reporting

•           In collaboration with the Key Account Manager, ensure all performance related issues have a minimal negative impact on payment of services rendered

•           Track, understand, resolve and minimise negative adjustment and underpayments from USPS in collaboration with the Key Account Manager         

•           Ensure all rates for USPS are tracked and maintained in the relevant systems                      

•           Ensure all waivers, Force Majeure and rate updates are maintained in the relevant systems to ensure full payment

•           Review and manage the monthly claim submissions ensuring all claims are justified

•           Collaborate with the accounts team and Key Account Manager to compare expected receipts vs actual to identify any payment issues, fix them and suggest improvements

•           Work with colleagues in driving up end to end performance         

•           Raise queries of non- payment fines with Key Account Management Team, working to find and fix their root causes

•           Ad-hoc cross functional support and other reasonable tasks at the request of line manager as required                                                  

•           Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption

•           Contribute to the First Choice continuous improvement program

Training:

Business Administrator Level 3 apprenticeship

On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Training Outcome:

The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. 

Employer Description:
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Working Hours :
Monday to Friday – 9am – 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working