Business Administrator Apprenticeship

Use varying methods of communication with customers and franchisees - email, text, telephone and social media Administration of Direct Debit software and other customer payment method tools Production of management reports Importing of new customer records and scheduling Using all Microsoft applications and company databases First point of contact with customers Dealing with queries, taking customer payments & resolving issues Interaction with office team members and operations team members Interaction with Maintenance Manager and instruction into key operations tasks from time to time

Training:

Business Administrator Level 3.

Training Outcome:

Progression within the company into a management role is possible.

Employer Description:
We provide domestic window cleaning on a large scale. Ezy-Clean was established in 2002. We currently have over 8000 active customers across the South East of England. We operate a franchising system and have 20+ franchisees at present.

Working Hours :
Monday to Friday 8:45am to 5pm with lunch and standard breaks

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Knowledge of Microsoft Excel,Knowledge of Microsoft Word,Knowledge of Microsoft Outlook