HR Support Apprentice

As Young Devon’s HR Apprentice, you will be helping with daily administrative duties such as recruitment, contracts and emails. You will also provide excellent customer service and front-line support to managers and employees on a range of HR queries and requirements, providing solutions and advice. 

As part of your role you will be required to attend South Devon College (Paignton) one day a week to complete your CIPD Level 3 Foundation Certificate in People Practice qualification.

HR specific duties:

Dealing with day-to-day HR enquiries (and escalating complex situations as appropriate) Supporting the recruitment process - from posting job role adverts through to induction of employees Understanding the legal implications of recruitment and closely following our Safer Recruitment Policy Maintaining and updating HR records as part of services delivered Preparing reports and management information from HR data, with analysis as required Handling conflict and sensitive HR situations professionally and confidentially Supporting the HR Manager with payroll data and completion

General administrative duties:

Answering telephone calls and signposting enquiries as Young Devon’s main reception Processing incoming and outgoing department emails and post. Ad hoc administrative tasks as required Preparing and sending of All Staff emails as and when requested Preparing ID badges for new staff Creating the monthly Welcome Newsletter Updating the Staff Directory every quarter

General:

Abide by Young Devon’s code of conduct, equal opportunities and other relevant policies Embed a culture and practice of reflection and evaluation across all work Contribute to service development by making suggestions and expressing views to Line Manager Ensure the health & safety of all work is well managed and follows policy and procedures Ensure that tasks are carried out effectively and all records kept up to date Meet targets and deadlines according to agreed Key Performance Indicators Participate and contribute to supervision sessions with Line Manager Attending and contributing to team meetings and other events when required Participate in professional development training by keeping up to date with HR legal/policy/process changes relevant to their role Seek feedback and act on it to improve performance and overall capability Develop positive working relationships with other Young Devon staff Represent Young Devon at relevant meetings in a professional and positive manner

Our Values:

Kindness - We are welcoming and accepting, we listen first to understand your story Collaboration - We work together - with young people and with partners - to find the best solutions Commitment - We are determined to make a difference and to make sure your voice is heard Authenticity - We’ll be honest, realistic and be clear Inclusivity - It doesn’t matter who you are or where you’re from, you matter here

Training:

A Level 3 CIPD HR Support at South Devon College.

If successful, you will be enrolled onto an 18-month Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to provide excellent HR Support. Supported by your Apprenticeship Coach, Course Tutor and the team here at Young Devon, you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience. 

Training Outcome:

At the end of the apprenticeship, we would help them to find a role in another organisation to be able to further their career onto their chosen profession and field.

Employer Description:
Young Devon is a young people’s charity in the Southwest of England. Our mission is to make Devon a better place for all young people. Each year we work with over 2,000 young people, building quality relationships to help them thrive. Building quality relationships to help young people thrive is our guiding principle; the principle at the centre of every service we offer, that sits behind everything that we do.

Working Hours :
Monday - Friday, working hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative