Office Administrator Apprentice

To provide a high standard “front of house” service to all visitors, pupils and staff including telephone conversations and face-to-face discussions:

1.       Dealing with visitors

2.       Dealing parental enquires

3.       Receiving visitors to the school

4.       Taking and recording messages accurately and passing relative information to key staff   

5.       Receiving phone calls and transferring them quickly and efficiently with accurate information about the call

6.       Prompt attention in dealing with urgent matters.

To support the school in achieving positive and effective lines of communication and offering assistance/help/advice to visitors, staff, pupils, parents outside agencies and the local community. To ensure that all allocated administrative, financial and clerical records and systems are maintained accurately, confidentially and kept up to date, including relevant filing, clerical or computerised record systems, databases, spreadsheets etc. and assists with the inventory management and stock ordering. Carry out general administrative tasks when required by SLT. Maintain office administration processes, including organising events, admissions, exams, assessments, trips, parents’ evenings etc. To account for all cash, cheques and monies received or paid. To collect and account for cash or cheques received from pupils, parents, and carers, and to bank money as required. Assists with raising, checking, and processing orders, deliveries, cheques, and invoices.        Liaises with other schools, agencies, clients, and services as necessary, e.g. when managing admissions and leavers’ processes. Produces and manages data (e.g. Bromcom) and creates reports as required for management and external services (e.g. related to admissions) Produces educational and promotional materials and resources for staff. To ensure that all forms received are complete, accurate and processed accurately. Contributing to the long-term plans relating to main reception.

 

Training:

80% of this apprenticeship is working with the employer and 20% off the job hours, which includes attending Leicester College, Freemens Park Campus, one day every two weeks

Training Outcome:

At the end of this apprenticeship, if there are no vacancies at Abbey Mead, this qualification is transferable into any administrative role that may be available

Employer Description:
We are a primary school based in Leicester City provided the very highest standards of education to 720 pupils in the Belgrave area. We pride ourselves on the strength of our bond with the local community and support our stakeholders many aspects of their lives. You will be supported by both the Academy Manager as your mentor and will work closely with the Office Manager who will guide you through the day-to-day processes and activities.

Working Hours :
Monday to Friday 8.00am to 3.30pm with 30 mins lunch

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience