Administration Apprentice
As part of your role, you will:
Help source products and parts using internal systems and supplier tools. Assist with setting up product files and uploading system data. Track orders with suppliers and chase outstanding deliveries. Liaise with customer service to resolve product and stock issues. Keep product info accurate, including pricing and descriptions. Maintain records and ensure files meet audit requirements. Support team products and help meet KPIs and targets. Provide admin support for meetings, emails, and reports. Answer internal and external queries promptly and politely. Build knowledge of products, systems, and processes. Complete allocated apprenticeship learning modules and training requirements on time.Training:
Your apprenticeship will be delivered at your place of work. You will need to spend approximately six hours per week completing your training which will include attending masterclasses, completing assignments, participating in group discussions and shadowing colleagues.
Training Outcome:
After the successful completion of the apprenticeship, you will be able to apply for more senior roles in administration or to move to other roles within the organisation.
Employer Description:
Since the 60s, Screwfix Spares have been the first point of call for spares, accessories and consumables that keep appliances running. We help engineers and independent trade businesses by providing the parts they need and by supporting them through Direct Delivery to their customers' door, offering and guidance via a dedicated website or a member of our experienced team and much more. We have now grown to become one of the UK's leading digital retailers.
Working Hours :
Monday to Friday, 8.30 am to 4.30 pm or 9.00 am to 5.00 pm, depending on individual circumstances.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Proactive,Enthusiastic,Confident