Business Administration Apprentice Level 3

Role Purpose

To assist and support the provision of effective and efficient business administration support whilst developing experience, personal skills and competencies. This is a varied role with a mix of responsibilities – no two days will be the same Provide general administrative support across departments, including handling correspondence, filing, and maintaining accurate records Use IT systems proficiently (e.g., Microsoft Office) to produce emails, letters, reports, spreadsheets, and presentations Support financial administration tasks, such as taking payments, processing invoices, managing purchase orders, handling basic billing, and recording financial data Maintain and update internal databases and systems, ensuring data accuracy and compliance with data protection regulations Organise and support meetings and events, including booking venues, preparing agendas, taking minutes, and tracking action items Communicate effectively with internal teams, clients, and external stakeholders via email, phone, video calls, and in person Assist with project coordination, helping to plan, monitor, and report on small projects using basic project management tools Prioritise and manage workloads to meet deadlines, working proactively to handle changing tasks and business needs Support process improvements by reviewing admin procedures, suggesting efficiencies, and helping implement new systems or tools Uphold confidentiality and professionalism, following organisational procedures and maintaining high standards in work and conduct Build and maintain strong working relationships across teams, suppliers, and customers, showing reliability and collaboration. Take responsibility for personal development, seeking feedback, completing training, and contributing to team learning and best practice sharing

Training:
On-the-job training with South Swindon Parish Council whilst working towards the Business Administration Level 3 qualification Regular work-based assessments/observations carried out by the training provider (New College Swindon Additional training opportunities for your continued professional development This role provides the opportunity to develop a wide range of transferable skills

Training Outcome:
An opportunity to continue learning about Local Government administration may be available to the right candidate with a progression through to Assistant Clerk. The successful candidate will gain experience, and a deep understanding of how a council works and the role of a parish council in relation to local and county councils. The knowledge gained can be utilised in future applications for roles within the public sector

Employer Description:
South Swindon Parish Council represents the communities of South Swindon. With a population of over 62,000 people, the services we provide benefit the whole community. South Swindon Parish Council has 23 councillors, representing 6 wards across the parish. South Swindon Parish Council is responsible for the maintenance of key front-line services including grounds maintenance and street cleaning as well as managing 14 allotment sites, 21 play areas and 3 public parks - the Town Gardens, Queen’s Park and GWR Park. The Council offers a range of other services for residents too, including Public Libraries, Youth Clubs and events. All these services rely heavily on effective administration.

Working Hours :
Mon- Fri.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Patience