Bookings Assistant Apprenticeship

Respond to initial letting enquiries via phone and email Follow up on enquiries promptly and professionally Ensure that church group bookings and church events are added to the planner Input and retrieve information using the booking database Assist in setting up for bookings, conferences, and church events Order and manage stock rotation as required Provide practical support for church and conferencing events Produce documentation for church life events, such as Orders of Service, Weddings etc. Cover reception as needed, ensuring a welcoming and professional environment for clients and visitors Manage a simple switchboard efficiently Perform general administrative tasks as required

Training:
You will complete the Level 2 Customer Service Practitioner apprenticeship. After completing your final assessment, you will be graded a grade Pass or Distinction If you don’t have a Level 2 maths and English qualification you will complete Functional Skills in maths and English, if you are 16-18 The apprenticeship will be delivered in the workplace with assessor visits every 4-6 weeks

Training Outcome:
There may be a job available to apply for at the end of the apprenticeship

Employer Description:
The Kings Centre primarily serves as the home of Kings Church Eastbourne. In addition to providing various church groups and ministries, the building also operates as a busy conference centre. We let out different spaces to external clients for events such as conferences, workshops, training sessions, music concerts, and award ceremonies. Oversight of both the church and the conference centre—including all staff—is provided by the Frontiers Charitable Trust, which is governed by a board of trustees.

Working Hours :
30 hours per week. The core hours will be 8:30am to 5pm Tuesday, Wednesday & Thursday. Remaining hours to be agreed.

Skills:
Team player,Good inter-personal skills,Organised,Methodical in approach to work