Parts Retail Apprentice

Responsible for picking and packing parts and ensuring their prompt dispatch to our customers Receive telephone and face-to-face parts sales enquiries, supporting customers and workshop staff with parts identification. Customer liaison and support Assisting with the unloading of deliveries Dealing with a wide range of suppliers and customers Stock taking duties Using a computerised stock control system Other general duties to ensure smooth operation (housekeeping)

Training:
14-month Apprenticeship Programme Attend the CLAAS Academy in Bury St Edmunds for block release training 4 x 1-week blocks, plus monthly virtual classroom sessions

Training Outcome:
For the right person this could be a start of an interesting and varied career, as we are a company that beleive in training, career progression and possbile promotion from within  

Employer Description:
CLAAS WESTERN are part of the CLAAS dealer network, a network that is the envy of the industry today. Well established and now employing over 80 staff between the 4 branches, covering Worcestershire, Warwickshire, Gloucestershire, Wiltshire, Dorset and Somerset. CLAAS WESTERN grew from small roots as Mill Engineers and Vaughan Agri from their bases at Bibury in Gloucestershire and Frome in Somerset, building and adding the locations of Dorchester and Evesham to the portfolio into the company it is today. CLAAS WESTERN maintain the ethics of providing good customer service and back up for all its products in today’s demanding environment.

Working Hours :
Working hours are 37.5 per week with regular overtime. During peak seasonal periods you must be prepared to work on a rota that will include evenings and weekend work. TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative