Operations Manager
Operations Manager Location: Lutterworth (new site) Salary: circa £37,000 to £42,500 per annum DOE Hours: Monday to Friday 9am to 5:30pm 37.5 hours per week Introduction Our client is a long-established company based in Fareham Reach, Gosport, in Hampshire, providing logistics services since 1978.
They operate from state-of-the-art warehouses and are recognised as one of the UK’s foremost solution providers for both specialist logistics services and supply chain management.
They provide exceptional service to their customers and the majority of our new business they onboard is through recommendation or internal growth with companies. The key to our client’s success is their people.
With an average length of service of 9 years.
They provide industry-leading training and career development, empowering their team to drive innovation and further the goals of the organisation.
Working with our client provides a secure, positive employment experience with ongoing opportunities to shine. Are you an experienced Operations Manager looking for a new opportunity? If you're someone who thrives on challenge, excels at multitasking, and is committed to delivering excellence, we want to speak to you! Key Responsibilities Process management: Shift planning to ensure the warehouse meets and exceeds SLA’s, identifying process issues and providing workable solutions, providing guidance to your teams on relevant changes or urgent actions required and planning labour resource accordinglyTeam leadership and management: Managing a team of 20, including supervisors, drivers and operatives.
Lead daily and weekly team briefs on performance, operational challenges, and KPI achievements, motivating your teams to ensure focus and a positive working culture, coaching and development whilst encouraging active participation in continuous improvement discussion and open forumsCost management and customer focus: Monitor costs vs budget, demonstrating a clear understanding of cost by client and department, potential savings, and leveraging reporting mechanisms to enhance relationships to ensure we exceed our quality-of-service levels against agreed targets, in addition to building effective relationships with internal and external service providers and clientsHealth, Safety and Environment: Compliance of all HSE policies and regulations including reporting, audit contributions, and promoting a culture where all staff operate safely, efficiently, and to quality standardsChange management: Lead and drive change in your area of responsibility, developing an environment of trust amongst with your teams and other key stakeholders promoting a positive response to change Essential SkillsSolid operational management experience within an FMCG or fulfilment background to acquire the knowledge and skills required for this roleExperienced in managing a SME warehouse, preferably within an e-commerce fulfilment environmentEffective management of a workforce to achieve daily and weekly tasks through organisation, delegation, and prioritisationBe resourceful, able to manage ambiguity, and prepared to get involved if neededThrive on change, inclined to operate with flexibility, and commit the time required to get the job done.Excellent communication skills, verbal and written in order to influence internal and external stakeholdersAble to make clear and clinical decisions based on data and factual evidence in a fast-moving high-pressure environmentIT literate - proficient in the use of MS Office including Excel for data analysis and presentation We welcome applications from candidates with any of the following skills or attributes: Operations Manager, warehouse, Operations, 3PL, leadership, management, FMCG, change management, Health & Safety, cost management, process management, IT Literate, MS Office, SAP, data analysis, and stakeholder management. Additional Requirements Full UK driving licenceA flexible approachOccasional travel to CPG site, Fareham will be required BenefitsEnhanced annual leave entitlement: starting at 30 days (including public holidays), increasing up to 33 days with long serviceLong service rewardHealth cash plan (medicash)Death in ServiceCareer development opportunitiesAccess to a well-established Employee Assistance Programme provider If you feel you have the relevant experience, they we’d love to hear from you, apply today!