Apprentice IT Technician

As part of our technical team, you will assist in a variety of tasks, including:

Assisting with the setup of WiFi networks and systems Prepping hardware such as routers, access points, and smart home devices Supporting field engineers with remote troubleshooting and technical advice Performing basic diagnostics and assisting with fault resolution Maintaining accurate records of installations, service calls, and inventory Providing technical support to internal teams and end-users Assisting with testing, configuration, and quality control of equipment before deployment Developing technical documentation and guides under supervision

Training:

Information Communications Technician Level 3 Apprenticeship Standard:

An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Permanent position will be given to the right candidate

Employer Description:
At Social Telecoms, we provide essential communication services and technology solutions to the social housing sector and beyond. We're passionate about delivering excellent service and helping communities stay connected. We're now looking for a motivated and enthusiastic individual to join our growing support team as a Customer Support Apprentice.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Problem solving skills,Initiative