Level 3 Business Administrator Apprenticeship – AMETEK Land

Act as the primary point of contact for all LAND subsidiary customers during the order placement stage. Manage the end-to-end customer order process, ensuring order confirmations are completed within agreed timescales and KPIs. Initiate and coordinate actions in response to order changes, maintaining accurate order and customer records, and communicating updates to relevant departments. Oversee the contract review process to ensure compliance with LAND’s Terms & Conditions and Delegation of Authority (DLA) procedures. Accurately interpret and input data into internal systems, including ERP and CRM platforms. Ensure the effective fulfilment of order requirements across all relevant departments. Deliver excellent customer service throughout the entire order lifecycle—from placement to delivery and payment. Support and contribute to continuous improvement initiatives to enhance customer service standards and drive profitability. Collaborate as an active member of the customer service team to improve accuracy, efficiency, and responsiveness. Provide high-quality service to both internal and external stakeholders. Manage the customer complaint process, ensuring timely and effective resolution. Maintain up-to-date and accurate IPR (Intellectual Property Rights) records in accordance with governing rules. Perform other duties as assigned by the Supervisor.

Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma. On-the-job training and mentoring from experienced professionals. Regular review meetings to track progress and development.

Training Outcome:

Potential full-time employment for the right candidate upon successful completion of the apprenticeship

Employer Description:
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Working Hours :
Monday to Friday 8am – 4pm including a 30 minute break

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative