Apprentice Payroll Officer

Main Responsibilities and Duties of the post

Work towards maintaining a client base Accurately produce payrolls on a daily basis using the payroll
software Update and maintain the information on the Client Database Have a professional manner when dealing with clients via
phone, office or email Provide accurate advice concerning HMRC legislation and
general payroll information Deal with incoming and outgoing correspondence from local authorities, HMRC and clients Perform general office administration duties Liaise with the Senior Payroll Officer to resolve client queries Attend and contribute to staff meetings Observe and implement all company internal policies and
procedures The particular duties and responsibilities of this post may vary
from time to time without changing the general character of the
duties or level of responsibility involved

Training:

The Level 3 Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.

The knowledge units outlined below are delivered via the CIPP online learning platform:

National Insurance PAYE Statutory Sick Pay (SSP) Statutory Parental Leave Statutory Deductions

You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:

Business and Customer Awareness Payroll (Core) Payroll (Pensions for payroll) Payroll (Technical) Regulation and Compliance Systems and Processes
 

Training Outcome:

Opportunity for a full time position within the team upon completion of the apprenticeship programme

Employer Description:
DD Payroll is a trusted payroll bureau with a strong social mission. As a trading arm of The Disability Syndicate, a social enterprise, we have been delivering ethical and reliable payroll solutions since 2004. We specialise in supporting people who receive Direct Payments and Personal Health Budgets, as well as organisations in the public and social good sectors. Owned by Disability Direct, we draw on decades of lived experience in social care to provide payroll services that are not just accurate and compliant, but also person-centred and compassionate. At DD Payroll, we believe payroll isn’t just about numbers—it’s about supporting independence, choice, and peace of mind for those who rely on care and those who provide it.

Working Hours :
Monday to Friday, 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Non judgemental