Business Administration Support Apprentice

Key responsibilities:

Maintenance Coordination:

Log incoming repair and maintenance requests into internal systems Categorise and prioritise work orders based on urgency and type Schedule and assign jobs to appropriate contractors or maintenance team members

Communication and Support:

Act as first point of contact for tenants, clients, and contractors via phone, email, and in-person Keep all parties informed on the status of maintenance works Follow up on outstanding works to ensure timely completion

Quotations and Appointments:

Organise site visits for quotes and repairs Coordinate with surveyors or contractors to arrange quotation appointments Manage and file quotation documents and update the relevant systems

Administrative Duties:

Maintain accurate records of maintenance requests, job progress, and completion Issue purchase order numbers for materials and repairs Assist in preparing reports on maintenance activities and performance metrics

Training:
Full Business Administration Standard - Level 3 College training/support dates available if required On the job training to support role development Employer to allocate dedicated training time to support off the job training requirements

Training Outcome:

Possibility of future employment and progression opportunities upon successful completion of the Level 3 qualification.

Employer Description:
We love what we do and it shows. With more than 25 years of experience in property maintenance, we know our industry like the back of our hands. There's no challenge too big or too small and we dedicate our utmost energy to every project we take on.

Working Hours :
Monday - Friday - 9am - 5pm (30-minute lunch break)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Proactive and Customer focused