Business Administration Apprentice

Key Responsibilities:

Customer Relationship Management Act as a key point of contact for tenants, letting agents, property managers, landlords, surveyors, and commercial businesses Answer incoming customer queries with professionalism and accuracy Manage customer accounts, ensuring satisfaction and repeat business Onboard new customers and nurture long-term relationships Job & Contractor Coordination Coordinate and schedule internal teams and subcontractors contractors to carry out planned and reactive maintenance works Build and maintain positive relationships with subcontractors and suppliers Manage job progress from instruction to completion, ensuring deadlines and quality standards are met Use our job management system to schedule work, update job status, and maintain accurate records Operations & administration Order materials as required for jobs Maintain up-to-date price lists and ensure accurate desktop quoting in a timely manner Prepare and issue customer invoices in a timely manner Monitor job profitability and assist with cost control Ensure all works are aligned with client expectations and company procedures

Sales & Business Development

Support the sales team to attract new business Follow up with leads and opportunities to grow our client base Support onboarding processes for customers Identify upselling or cross-selling opportunities within existing accounts

Skills & Experience Required:

Computer literate and confident using job management or CRM systems Strong communication skills with the ability to build rapport easily Commercially aware with good sales and negotiation skills Strong numerical and organisational abilities Comfortable working in a fast-paced, reactive environment Quick learner with the ability to manage multiple tasks simultaneously

Training:

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.

You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Training Outcome:

There will be exciting progression opportunities for the right candidate.

Employer Description:
Notion 4 offer: · A collaborative and supportive working environment · Opportunities for growth and development within the company · Exposure to a wide variety of clients and project types · Competitive salary based on experience

Working Hours :
Monday to Friday 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience