Apprentice Information Communications Technician

Avonreach Academy Trust are seeking an ICT Apprentice to join their team, based at Pershore High School. This role will also support other schools on an ad-hoc basis. The succesful apprentice will develop a range of skills under the guidance of their expereinced in house team of specialists. 

The main responsibilities of the role will include but are not limited to:

Provide first-line IT support to staff and students, resolving hardware and software issues. Assist in the setup, maintenance, and troubleshooting of IT equipment including computers, printers, and interactive whiteboards. Support the management of user accounts, passwords, and access permissions. Help maintain the school’s network infrastructure, ensuring connectivity and security. Install and update software applications across devices in line with licensing agreements. Log and track IT support requests using the Trust’s helpdesk system. Assist with the maintenance of inventory records for IT equipment and software. Contribute to the development and implementation of digital learning tools and platforms. Support the IT team in delivering training or guidance to staff and students on using technology effectively and safely.

Training:

Information Communications Technician Level 3 Apprenticeship Standard:

The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. If required, you will complete Functional Skills training in English and maths prior to the End-Point Assessment.

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.

This is a Level 3 qualification.

Knowledge Areas Include:

Hardware and Networking

Software and Security

ICT Administration

Training Outcome:

Potential to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) Programme

Employer Description:
Avonreach Academy Trust strives to build, through considered and controlled growth, a family of schools that use effective collaboration to ensure ambitious outcomes are achieved for all our pupils, allowing them to reach their full potential and become positive, confident and active members of tomorrow’s global society.   The MAT is a family of schools working collaboratively, and forging links with parents and the community, to encourage and promote respect, responsibility and a life-long love of learning within caring, compassionate and stimulating environments.   By inspiring our pupils through an engaging and exciting curriculum they will be well prepared for all stages of their education, from age 2 through to 19, achieving their full potential to become positive, confident and active members of the local community and global society.

Working Hours :
Monday-Friday

Skills:
IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working