Apprentice Business Administrator

Communicating over the telephone with customers, clients and colleagues Managing email inboxes Organise and report data Use of spreadsheets Managing in-house computer systems Use of computer systems to track and liaise with drivers to report status updates to customers and resolve any issues drivers may have when making deliveries Escalating inquiries to the appropriate team, when necessary Confirming freight bookings and tracking orders for timely delivery Providing shipment quotes and setting up shipments and documentation as needed Use of bespoke software Any other admin duties as requested

Training:
Woodspeen Training to deliver course online End-Point Assessment (EPA) In-house training

Training Outcome:
A permanent position within the organisation

Employer Description:
From Lands’ End to John o’ Groats, our UK courier service covers every postcode in the country. We’re here to help you meet the local, national, and international logistical demands of your business – getting goods from A – B, directly and stress-free. Whether its ad hoc, multi drop, planned delivery routes or complete end-to-end logistics, Speedy Freight will literally go the extra mile.

Working Hours :
Shifts TBC

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience