Parts Advisor Apprenticeship

Safe storage of parts
Handling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

Training:
We use a blended learning approach Face to face with a Skillnet Skills Coach Mentor in the workplace  Visits throughout the apprenticeship to the MAN Training Academy

Training Outcome:
Mentor  Team Leader

Employer Description:
Fishlake Commercial is a family-owned business that was established in 1984 and has grown steadily over the years A real commitment to our customers ensures you will receive top quality service 7 days a week, we make excellent customer service and maximum vehicle uptime out top priority. We are a multi franchise dealer providing a wide range of services some of them include... Out of hours servicing at a flat rate While you wait servicing and repairs Zero lead time for most of our workshop bookings Diagnostic and repair of Air Conditioning Systems including bus & coach Laser wheel alignment Warranty & R&M repairs

Working Hours :
Monday to Friday (weekends may be required) this will be conformed at Interview stage.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience