IT SUPPORT TECHNICIAN APPRENTICE

The role will be predominantly office based, working with the team, however, there will also be visits to client London offices from time to time Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite / Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service

Training:
Information Communications Technician
Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills

Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship

Employer Description:
We provide IT support services to a range of business across London, the UK and overseas.

Working Hours :
Monday - Friday, 9.00am - 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience