Business Administration Apprentice

Meet and greet all visitors, ensuring a friendly and professional reception experience Answer incoming calls with a professional phone manner, transferring calls to the relevant staff members Assist in the distribution of Personal Protective Equipment (PPE) to care staff Process medication orders, including repeat and new prescriptions, in a timely manner Collect medications from local pharmacies, coordinating with care staff for pickup Communicate and work closely with the Deputy Manager, informing them of any medications that require uploading onto the system Handle client payments via the company payment portal, issue receipts, and notify the Bookkeeper via email Participate in On-Call responsibilities, as and when required Manage client birthday cards and send weekly visit logs to families or Next of Kin (NOK) when requested Participating in internal audits as required

Training:
Business Administrator Level 3 Apprenticeship Standard You will be required to attend Kidderminster College one day a week for your Off the Job Training

Training Outcome:
There may be an opportunity for a full time position upon completion of your apprenticeship You can also progess further to roles such as Office Administrator, Senior Office Administrator, Medication Officer, Care Coordinator, Recruitment Officer

Employer Description:
TLC Care at Home Ltd is a domiciliary care company dedicated to supporting individuals with compassion and high-quality home care services in Bewdley and surrounding areas. The team ensures that every client receives the care and assistance they need in a professional and welcoming environment.

Working Hours :
Monday - Friday, 9:00am - 5.00pm

Skills:
Communication skills,IT skills,Problem solving skills,Team working,Honest and trustworthy,Reliability,Confidence,Resilience,Good work ethic,Punctual,Friendly,A professional approach