Business Administrator Apprentice

You will be responsible for the providing administrative support and work as part of a small, dynamic team providing general station and team support. The position holder will be expected to exhibit a flexible working style at all times. On a day to day basis, the post holder will report into and take instruction from the Lead Staff Assistant and Airport Business Planning Manager. 

What you’ll do

Provide a consistently high quality of administrative support Perform a range of administrative duties and be prepared to support the management and frontline team members on a day-to-day basis Engage with team members on matters relating to general employee issues Assist with orientation for new hires into the company, including Heathrow Airport references Communicate any organizational changes with various work groups Maintain an accurate employee car park log Greet external and internal visitors Make hotel/transportation arrangements for visiting AA personnel Create letters and emails in response to customers and employee questions Process invoices from business partners for payment Maintain an accurate personal filing system Order supplies as needed by administrative & operational teams
Responsible for receiving and distributing internal and external mail Take and publish minutes from meetings Adhere to and promote safe working practices all times Assist with any employee engagement events Carry out any other reasonable duties consistent with this posting Have a good telephone manner To comply with the AA Rules of Conduct Europe & Pacific and work within the context of all Company’s policies & procedures. To maintain a standard of dress code that is appropriate to the role and in accordance with the Company’s uniform/dress policy. To be aware of and sensitive to differences and work in a way consistent with the principles of equal opportunities and anti-discriminatory practice. To undertake any other duties which are consistent with the position. This job description is intended as a guide to the main responsibilities of the position and not an exhaustive list of duties and tasks. To work in any other AA location as and when necessary.

Training:

This apprenticeship will be for the Level 3 Business Administrator apprenticeship standard.

As an apprentice you’ll:
• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• learn and train for a specific job
• get paid and receive holiday leave
• get direct experience in a real job
• study for at least 20% of your working hours
• complete assessments during and at the end of your apprenticeship
• be on a career path with lots of future potential

Training Outcome:

Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate.

Employer Description:
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to over 150 countries. Feel Free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Working Hours :
Tuesday – Saturday (0800-1600).

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills