IT Support Apprentice

Joining the team as an IT Support Apprentice, your day-to-day duties will include:

Following all onsite security and health and safety protocols Conduct all onsite and Navy Digital Directorate mandatory training Provision of support to In-Service Capability Management:

o Assisting Capability Managers with daily outputs

o Collect, compile and store capability management artefacts including emails, briefing notes, documents and records/ actions from meetings

o Act as record keeper for various working groups

o Understand capability management processes as laid down in governing doctrine

Understand numerous ISCM Outputs:

o Capability Managers

o Project Managers

o System Managers

o Airtime Managers

Provision of support for any reasonable ISCM output Provision of support to the drafting of Capability Management Plans Responsible for care, operation and daily checks on company assigned vehicle in accordance with policy At all times providing excellent customer service on client site Escalating unresolved customer issues to your Team Leader

Training:

Your apprenticeship will run for 22 months. Within this apprenticeship you will gain a wealth of knowledge and skills, undertaking a key role in the company. In addition, you will achieve the following qualifications: 

Industry qualification and training covering:

  PETA Networking Fundamentals   PETA Server Fundamentals   PETA Security Fundamentals   10 Technical Training Days

Training Outcome:

As an apprentice, you’ll be supported every step of the way by experienced technical mentors and dedicated coaches who are passionate about helping you grow. Our team is committed to providing hands-on guidance, regular feedback, and tailored development plans to ensure you gain the skills and confidence needed to thrive in your role. You’ll be learning from industry professionals who are eager to share their knowledge and help you build a strong foundation for a successful career.

Employer Description:
At Impellam, we believe work should have purpose. For over a decade, we’ve connected passionate individuals with meaningful opportunities across the STEM industries. We’re trusted by employers and employees alike and we’re here to help you grow and thrive.

Working Hours :
Monday to Friday, between 9am - 5pm.

Skills:
IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working