Business Administration Apprentice

• Assist the Account Management Team with daily administrative tasks, ensuring smooth operations.
• Learn and support the day-to-day management of customer accounts.
• Maintain and update customer records within our Zoho CRM system to ensure accurate data management.
• Support the team in managing waste collection schedules, coordinating with suppliers and customers.
• Prepare and distribute reports related to financial performance, environmental impact, service performance, and customer feedback.
• Assist in invoice processing and resolving any billing discrepancies.
• Work closely with vendors and customers to facilitate smooth booking and transaction processes.
• Gain knowledge of compliance and legal factors related to waste management.
• Provide general office support, including document preparation, filing, and scheduling meetings.

Training:

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.

Training Outcome:

You will have opportunities for career progression within Flame UK upon successful completion of the apprenticeship.

Employer Description:
Flame UK is a leading waste and environmental services provider to businesses across the UK. Our focus is on delivering the best service in the industry through our frontline team and Account Managers, emphasizing communication, speed of response, and vast industry knowledge. We help businesses with demanding waste management needs and have ambitious growth plans, making this an exciting opportunity for a motivated apprentice to start their career with us. Role Overview This is an excellent opportunity for an enthusiastic and motivated individual to join our Account Management Team as a Business Administration Apprentice. The role is primarily focused on supporting our Account Management Team. The apprentice will gain hands-on experience in the day-to-day management of customer accounts, learning the processes and administration behind that, as well as compliance and legal factors around waste management. They will work with a single team on a set portfolio of customers to deliver the highest standard of service to our customers and vendors. Additionally, they will create and populate reports ranging from financial to environmental and be involved in system processes, booking, and liaising with vendors and customers. As an administration-focused business, the Business Administration Apprenticeship is an excellent fit for our team. Upon completion, the apprentice will be skilled enough for a role in customer service, account management, sales, finance, or operations. We are ready to take on an apprentice at any time.

Working Hours :
Monday – Friday 8:30 am – 5:00 pm (30 min unpaid lunch).

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working