Administration Apprentice

Assist with the preparation of learner onboarding documentation. Help gather, check and file evidence of learner eligibility, identity and prior attainment. Input learner and employer details into systems to support the application and sign-up process. Accurately enter and update learner information on internal management information systems (MIS) and external platforms. Maintain learner records, filing systems and audit trails in line with compliance and data protection requirements. Register learners on e-learning and e-portfolio platforms and support with issuing and resetting of login details. Support colleagues with various day-to-day administrative tasks. Help answer routine queries by email or telephone, escalating more complex issues when needed. Provide a welcoming and helpful point of contact to learners and employers. Support with the setup of learners on the DAS system. Assist with monitoring employer approvals on DAS and updating internal records accordingly. Assist in the timely invoicing and accurate processing of employer contributions and incentives. Help prepare learner files for internal and external audits. Ensure accurate and complete documentation and evidence is gathered and stored. Support the team in ensuring data and documents meet funding guidance.

Training Outcome:

Become qualified and progression into a data and compliance role.

Employer Description:
National apprenticeship training provider, also offering employment and ESOL training courses.

Working Hours :
Monday - Friday 9am - 5:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working