IT Support Apprentice

Your duties and responsibilities will include:

Adding, amending and removing user accounts Troubleshooting, resolving and escalating computer issues Using a ticket system to document employee support requests Providing support including sign posting to procedural documentation Supporting telephony and hardware infrastructure.

Training:

Training and support to achieve successful completion of the Level 3 Information Communications Technician apprenticeship. Relevant training to be provided where deemed appropriate.

Training Outcome:

As an IT apprentice, you will gain practical experience with the latest technologies, laying a strong foundation for a career in a fast-evolving industry. Upon successful completion, you may progress into a full-time role or pursue further qualifications.

Employer Description:
Bizerba UK limited is the UK arm of a long-standing, family owned global business (established in 1866), deeply committed to innovation in weighing, cutting and software solutions. The company's core values are appreciation, customer-focus, responsibility, goal-orientation, adaptability, and consistency plus shaping a collaborative and respectful culture where employees are empowered to generate and implement new ideas. With supportive leadership, open communications, and a strong focus on career growth. Together, these strengths make Bizerba UK Limited both values-driven and a highly rewarding place to work.

Working Hours :
Mon - Fri 8:30 - 17:00

Skills:
Multitask,Reliable,Determined,Trustworthy,Time Management,Driven,Independent