HR Support Apprentice

This role has a wide remit which includes handling day-today queries and providing general HR advice Efficiently carry out employee onboarding activities and ensuring they have access to resources on their first day at GBS To ensure right to work checks and background checks are carried out effectively Help to maintain, manage, and deliver employee onboarding and off boarding activities on the HRIS systems Accurately maintain the department’s paperless document system so that comprehensive records are maintained, and documents can be easily retrieved when required Process incoming correspondence appropriately to ensure that it is received by the appropriate person or actioned in a timely manner Support and engage employees and ensure that all queries are addressed in an efficient manner through our ticketing system Support the Senior HR Operations Manager and Senior Employee Relations Manager in carrying out relevant processes and procedures including disciplinaries, grievances, dismissals and contractual issues Support with various HR projects and contributing to sustained operational effectiveness by identifying and recommending improvements so that the service provided is continuously improved Provide assistance with administrating data and compliance audits as necessary as per the directions of the Head of Department and Line Manager Always ensure compliance with employment law and keep up to date with developments in employment legislation Building/maintaining a credible relationship with Payroll manager where the communication mainly takes place over the phone Any other duties appropriate to the role

Training:
HR Support Level 3 Apprenticeship Standard

Training Outcome:
While apprentices are not guaranteed permanent employment following completion of their apprenticeship programme, GBS would hope to retain where possible Therefore, provided the apprentice has been successful throughout the programme, the manager will review any suitable vacancies during the final months/weeks of the apprenticeship to secure on-going employment

Employer Description:
Global Banking School is part of Global Education (GEDU), an educational institution pioneering educational models around the world. We are changing lives through education & making fundamental differences in living standards & access to learning globally. We bring together curious, talented and open-minded people from all over the world, who put their skills into practice and go beyond simply teaching or studying. With international institutions such as GBS UK, GBS Dubai, GBS Malta, English Path and MetaGedu Apprenticeships - we are globally respected providers of education.

Working Hours :
Monday - Friday, Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience


  • Location: Norfolk House 84-86 Smallbrook Queensway B5 4EG
  • Type: Permanent
  • Recruiter: POTENTIAL REALISED - HR & TRAINING LIMITED
  • Posted: 30-Jul-2025
  • Posted on: findapprenticeship.service.gov.uk