Office Admin (Front of House) Apprentice - Law Firm

Main Responsibilities:

Ensuring an exemplary client experience to visitors at all times Ensuring that Front of House looks and feels highly professional at all times Ensuring up -to-date and authorised literature is provided Front of House Meeting and greeting clients and visitors, taking ID and associated documentation Telephone call handling Stationery ordering Postal duties Coordinating incoming deliveries Shopping online for office supplies as authorised by the Office Supervisor Petty cash management & banking Local office email management Fire alarm testing Signing in sheet management and maintenance (H&S & attendance) Parking permit monitoring (under guidance of the Office Supervisor) Ensuring first contact sheets available in all meeting rooms Processing and archiving of files Requesting and returning archived files from and to the off-site storage facility Strong room Management Preparing interview rooms and arranging/ offering refreshments Adding ID onto the Case Management System Deputising ‘front of house’ as directed and in the absence of the Office Supervisor including tasks above and also the daily attendance report (as required) Assisting other departments on occasion where required Ensuring that quality and client care standards are adhered to at all times Ensuring complete confidentiality and diplomacy at all times Ensuring positive representation of the firm at all times Ensuring that the level 3 formal qualification is achieved prior to the end of the contract Undertaking training as directed Complying with policies and procedures as set down by the Firm Any additional duties that may reasonably be required

Company Benefits:

25 days plus bank holidays and ½ day for birthday. Contributory pension scheme (Subject to eligibility) Life Assurance Health cash plan Training & development opportunities.

Training:

Business Administrator Level 3 Apprenticeship standard.

Training Outcome:

This will be discussed during the interview stage.

Employer Description:
HK Law is one of the most recognised law firms in the Dorset and Somerset area, providing legal services locally, nationally and beyond. We offer an inclusive and supportive work environment that encourages professional and personal development and the opportunity for career enhancement.

Working Hours :
Monday to Friday, from 8:45am to 5:15pm, with a 1-hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working