Sales Development Representative Apprentice

You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers.

We are creating a new element to this role to expand our offering to our existing customerswho are already in our cars, to offer them the opportunity to save money by taking a newcar via Salary Sacrifice where the opportunity permits them to do so.

Your main responsibilities will be:

Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels Responding to all initial inbound queries Supporting the sales team with the process flow for customers Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customer retention and growth

Training:

Training to be provided:

Business Administration Level 3 Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friuday 9:30am-4:30pm)

Training Outcome:

Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in busienss adminsitartion and customer service with plenty of support and training to help you grow and develop professionally. 

Employer Description:
EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...

Working Hours :
To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15-5.15pm with the flexibility of working some Saturdays with time off in Lieu.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative