Business Administrator Apprenticeship

Answer incoming calls and respond to customer enquiries in a professional manner. Manage bookings and scheduling of appointments for electricians. Coordinate the daily workload and routes for electricians.  Maintain accurate records of customer interactions and job details.  Liaise with team members to ensure smooth and efficient service delivery. Provide administrative support to management and other departments as required. Update internal systems and manage documentation. Ensure high levels of customer satisfaction through excellent service.

Training:
The training will be at Waltham Forest College 1 day a week

Training Outcome:

Upon successful completion of the apprenticeship, there may be the opportunity to progress into a full-time Business Administrator role at FDE Ltd. From there, you could move into more senior administrative, operations, or management roles within the company. You may also choose to specialise in areas such as HR, finance, or project coordination, depending on your interests and strengths. Further training and qualifications may also be supported to help you continue developing your career.

Employer Description:
FDE Ltd is a well-established electrical company based in London, UK. We are currently seeking a proactive and organised Business Administrator to join our growing team. This role is pivotal in supporting our operations by handling client communications, managing bookings, and coordinating schedules for our team of electricians.

Working Hours :
Full-time, Monday to Friday (9:00am - 5:00pm).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience